Frequently Asked Questions

Luminate+ is your go-to resource to keep pace with the unprecedented pace of change in the legal and regulatory landscape. We bring you the latest CLE insights from leading industry experts to keep you ahead of the curve on the issues that matter most to your legal practice.

Luminate+ is both a content creator and a content aggregator. We produce our own content which we refer to as Luminate+ Originals, which tend to focus on the future of the legal industry, digital transformation, leadership & team building, legal tech, etc. as opposed to “substantive law” issues. You can browse the Luminate+ Originals here. In addition, we also aggregate content from premier Am Law 200 law firms who provide Luminate+ with substantive law content on the myriad of legal practice domains, with an emphasis on highly current, trending legal issues and changes in law. You can browse our law firm substantive content here.

The Luminate+ Originals feature very high level, renowned speakers including Fortune 500 general counsel, leading consultants and academics, former judges, and even sitting members of the U.S. Congress. Our law firm substantive content features lawyers from leading Am Law 100 firms, and occasionally includes their clients or other outside speakers. You can review the entire speaker roster at https://luminateplus.com/speakers.

Similar to other CLE providers, Luminate+ is a fully compliant CLE solution whereby lawyers can watch on-demand CLE videos, certify their attendance and then download a CLE certificate of completion that is instantly available and maintained in the user’s CLE Tracker. What sets Luminate+ apart from other providers is the quality of the speakers, the breadth and hyper relevance of the content, and our cutting edge tech platform.

Yes! All our content can be streamed on our mobile app available for both Apple and Android. You can download the app here:

Apple: https://apps.apple.com/us/app/luminate-cle-for-lawyers/id1660204207

Google Play: https://play.google.com/store/apps/details?id=com.luminateplus&pli=1

For technical questions including issues about how to access your CLE Tracker, update your state bar information on the platform, download certificates of attendance, or related issues, please email support@luminateplus.com. For issues relating to CLE accreditation or program status, please email mcle-luminate@americanbar.org.

We offer two types of plans: Individual and Enterprise. The individual plan is $180/year and provides unlimited access to all CLE content and features. The enterprise plan varies by organization and size. Currently we are offering a free one-year enterprise subscription to corporate legal departments – see more in the FAQ below. For law firms, non-profits, government entities we offer highly competitive pricing that we guarantee will be 20-50% less than competitive offerings. You can learn more about our different plans at https://luminateplus.com/view-plans.

Yes, we are currently offering a free one-year enterprise subscription to corporate legal departments – no commitment thereafter, no strings attached! After the first year, we only plan to charge legal departments a nominal annual processing fee to cover the cost of CLE processing. To inquire about a free annual subscription, please complete this form. 

All of our plans require an annual commitment with full payment upfront. After you purchase a subscription, you cannot cancel your subscription or receive a refund. For Individual Plan subscribers, if you do not wish to renew your subscription at the end of the annual term, be sure to turn off the Auto-Renew feature in your Account >> Plan & Billing.

Please ask your employer for the Access Code and sign up for a new Luminate+ plan at https://luminateplus.com/subscribe. Select the option for Enterprise and add the Access Code. You'll then need to create a profile using your company issued email address.

Yes. We are pleased to offer Luminate+ for free or at a discount (depending on the situation) to pro bono attorneys/volunteers, law professors and law students; retired attorneys; independent/freelance paralegals; unemployed attorneys; and anyone with financial hardships. In the event we offer any programming with tuition costs over $500, qualifying attorneys will receive at least a 50% reduction in the course fee(s).

Please contact sales@luminateplus.com to inquire further.

You can add or update your state bar information in your Account >> Bar State & Number. Be sure to add all relevant bar states that you are licensed in. But be sure to confirm that any program you watch offers credit in your relevant bar state(s) – refer to the CLE FAQ at https://luminateplus.com/cle-faq. You can add as many bar states as you wish. At the conclusion of a program, after you click through the prompts to obtain your CLE certificate of attendance, you will be able to download a separate certificate for each state that you have added to your Account.

Your company account should be accessible for at least a few weeks following your departure. Be sure to download all of your CLE certificates and save them to your records as soon as possible. If you are unable to access the certificates, please email us at support@luminateplus.com. You will need to subscribe for a new Individual Plan using your personal email. Unfortunately, we cannot transfer your certificates from your company account to this new account so please retain them for your records.

Yes, you can join your organization’s plan by signing up as a new user  at https://luminateplus.com/subscribe and selecting the Enterprise option (note, you will need to request the Access Code from your employer). Unfortunately, we do not issue any refunds for the period remaining on your Individual plan. We are also unable to transfer any CLE certificates from your individual account to your company account so be sure to download all of the CLE certificates in your Individual account and retain them for your records.

Absolutely! All of our programs are approved for CLE credit in most U.S. jurisdictions. Please visit https://luminateplus.com/cle-faq for a complete set of FAQs on CLE-related information.

Yes. Each user’s Account is equipped with both a Watchlist (to track what you’ve watched, tag favorites and resume unfinished episodes) as well as a CLE Tracker (to maintain CLE certificates for all the programs you have completed on the platform). Currently you cannot upload 3rd party CLE certificates to your CLE Tracker but this functionality is on our tech roadmap, as is the ability to generate a report with all of the CLE information maintained in your CLE Tracker.